• The solution has the most modern Multi media call center and IVR
platform supporting all the incoming and outgoing & script designing call center facilities
• The solution has the number one on the world “2004” Directory Assistance Search Engine based on Oracle & SQL Data base open
application servers.
• The main data base search Engine server is Linux RedHate
Operating System based Servers.
• The solution and Search Engine installed and implemented on 64 bit
HP Itanum & Xeone Servers.
• The solution contain a Child domain controller fully connected and
integrated with telecom Egypt main domain controller
• The solution has most of the call center inquiry and directory
assistance facility
• IVR facility with number readout.
• Call completion facility.
• SMS directory inquiry facility.
• Email directory Inquiry.
• Web &WAP directory inquiry.
• Location based service functionality.
• International Directory Assistance Getway.
• CDR for billing and administration facilities.
